Orders & Returns

Effective date: September 7, 2026

Print and digital purchases

All sales of print and digital editions are final. We do not accept returns or exchanges and do not offer refunds, except where required by law. Please review your order carefully before completing your purchase.

Help with your order

If your print edition arrives damaged or incorrect, your order has not arrived, or you have trouble accessing a digital purchase, please contact editorial@prettyandsmartco.com with your order details so we can help.

Include your order number, purchase date and the email address used at checkout. If your copy arrived damaged or you received the wrong issue, please include photographs. Do not send payment card details by email.

Purchases through other retailers

For purchases made through an independent retailer or digital platform, please contact that provider directly. Its sales and returns policy applies, together with any rights provided by law.